I can’t say enough good things - my beard is the healthiest its ever been after many months of consistently using this product.
Where is there room for improvement? Packaging - I think you can drive a lot of cost out of your packaging, swerve to sustainable design and still deliver an excellent product. Reduce the volume (shipping too much air), reduce the internal ink (eliminate a process step) and reconsider the color matched bubble wrap (there are eco friendly alternatives out there that might be more cost effective). Overall just seriously consider sustainable materials - tell a good story here too, it will only help the brand.
I want my face to look good (well done Scotch Porter and thanks) but I don’t need my packaging to look good for the 3 minutes that I interact with it before I throw it out …
Overall I’m very happy with the beard wash!!!